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FAQs

Find everything you want to know about Lumos Blue Foldable Ballet Flats for Weddings and Events!

Questions About the Foldable Ballet Flats

If you have any more questions, please contact us from the following contact form!

1. Q: What are the Lumos Blue Foldable Flats used for?

A: These Fold up Ballet pumps are usually used as dancing shoes on Weddings, Mitzvahs, Sweet 16, Quinceanera Celebrations, Bachelorette Parties, and other special events.

2. Q: I own a wedding & event planning shop, I’d like to recommend these lovely foldable ballet flats to our clients, can you do a custom order?

A: Yes, we can do custom foldable ballet flats shoes; we can print personalized monogram/logo on the matching bags or on the shoes. Please click here to find out how to make the custom order.

3. Q: I have a monogram/logo for my wedding, how can I make the personalized foldable dancing ballet flats?

A: We accept personalized foldable flats orders, you can find the details of how to make the customized order from this page!

4. Q: Can I order a pair of personalized sample shoes before placing a bulk order?

A: Yes, you can order a sample before the mass production, we will make a pair of shoes with your personalized monogram/logo printing on its matching bag. But we charge for sample and shipping fees, please contact us to get more details.

5. Q: Can I mix colors and sizes of the bulk order foldable ballet flats?

A: Yes, you can mix colors and sizes for your bulk order foldable shoes, the MOQ of bulk order is 50 pairs, we can mix colors and sizes for you. If you want to get more details, please send an email to info@lumosblue.com. Or contact us from the bottom contact form.

6. Q: What shipping method do you use? How long can I get my parcel?

A: We ship by express, usually it spends 5-15 business days to North America, Europe, and Australia.

7. Q: What’s the shipping time?

A: We usually ship the stock goods in 3-5 business days and 5-15 business days for personalized goods.

8. Q: What’s the payment method?

A: Now we accept payment by PayPal, T/T(Bank/wire transfer), and Western Union.

9. Q: How can I return the products and make the refund?

A: Please check our refund policy page.

10. Q: How can I find out the correct size for the custom ballet flats?

A: We have 5 different sizes for personalized folding ballerina flat shoes with matching bags, you can find your size from the following size chart.
S X L XL XXL shoes size chart of Lumos Blue Foldable Ballet Flats

Free shipping

Free US shipping on orders over $30, and click our Shipping Policy Page to find more free shipping terms for other countries.

Express Delivery

All orders are dispatched as soon as possible with Express (FedEx/DHL etc) and USPS with full end-to-end tracking available.

Happy to Help

Quick question? Lumos Blue are happy to answer your question, you can also head over to our FAQs page or Contact Us page, we will reply to you in 12 hours.

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